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Driving the Stupid Out of Construction™

Our Communication Process

Communication Is key. It’s how we keep projects on time and on budget

BD Engineering believes in the power of clear, consistent communication to deliver results. These are our communication promises to you:

If there is ever the slightest breakdown in our communication, please contact our office for an immediate response and resolution.

Our Commitment

Return Messages

You will always receive a response within 24 hours.

Text Messages

Will either be avoided or used as a last resort.

Across The Board

Every conversation concludes with a defined action item and timeline, i.e. an hour, a day, a week, etc.

Emails

No long email chains. On the third response, we will move the conversation to a direct phone call

Internally

All staff members meet regularly with morning, mid-afternoon and late afternoon briefings daily to communicate project requirements.

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Our Mission

We understand that our clients have to live with and maintain the designs we provide, and that many clients ultimately have an end-user with specific needs that must be met. Balancing the needs of both the client and end-user is one of the most important factors in the overall success of a project.

– Brian Tannenhaus

We adhere to a simple “client first” philosophy where an extensive evaluation of both client and end-user needs are considered first and foremost in every project we undertake. This ensures each client will get the results they are looking for.

– Ken Fry